Software Support:

Vancor Systems is the one place to turn to for both preventive and remedial support for your software and infrastructure. Our engineers are trained and certified not only on Microsoft, SCO UNIX, and Linux, but also in all the technologies you need to assure maximum uptime for your business.

Telephone
Our telephone support staff is comprised of all senior-level software experts. This is to ensure a fast and effective high quality service response.

On-Site
On-site support will provide services of our system administration experts at your location. This will provide support for such tasks as Operating system upgrades, hardware add-on, hardware and backup configurations, network installation software, backup/restore, networking problems, monitor system conditions and alarms, and other complex system administration.

Remote
Remote support employs many advantages of on-site support, with significant savings. One of our system administrators will connect to your system from a remote site to oversee one of our services.